Troubleshooting

Why don't I see the most recent Amazon PPC data in Prestozon?
Amazon doesn't provide data in real-time or report sales for 24 hours. To make sure we only present accurate information, every night (after midnight in...
Thu, 20 Aug, 2020 at 11:48 AM
Why don't I see all my marketplaces?
There could be a couple reasons for this. The most common is that the email you signed up with doesn't have access to the marketplace you are looking fo...
Tue, 10 Sep, 2019 at 9:24 AM
I have a problem. Where can I get more help?
Our blog is an incredible resource for both Prestozon specific and general Amazon Advertising information.  You can check it out here: https://prestozon.com...
Mon, 20 May, 2019 at 9:14 AM
I just upgraded but I can still only see one campaign
It's important to make sure you upgraded the right account. Prestozon subscriptions work on a per account basis. You will need to upgrade each account t...
Thu, 1 Feb, 2018 at 5:43 PM
It's stuck importing data from Amazon to Prestozon
When you sign up Prestozon needs to import your Amazon ad account data and retrieve all the information about your account and the last two months of data a...
Tue, 26 Nov, 2019 at 11:20 AM
Why don't I see a change I made on the Amazon Portal in Prestozon?
There are two main types of data that Amazon sends us, Performance Metrics and Account State data. When you make a change in Amazon, you're changing...
Thu, 20 Aug, 2020 at 11:49 AM