Subscriptions, Payments and Cancellations

Can I get an invoice?
We charge via Amazon Pay, so your email receipt will have come from them. Note that we charge subscription costs at the start of the billing cycle, and auto...
Tue, 28 May, 2019 at 11:48 AM
How do I close my account?
If you have a subscription to Prestozon that you want to cancel, simply navigate to the Accounts menu by clicking on the circle icon in the top right. For e...
Tue, 28 May, 2019 at 11:47 AM
How do I use my referral code?
In the upgrade process, just click on "Have a referral code?", enter the code, and hit "Apply code". Don't forget to also select a ...
Tue, 8 Oct, 2019 at 4:10 PM
Can I change my subscription tier?
If your ad spend increased past your current tier's limits, don't worry. Your service won't be interrupted and automation will continue as no...
Tue, 28 May, 2019 at 11:45 AM
I run an agency. Do you have special pricing?
Yes! We love working with agencies, partners and consultants and we offer special partner pricing as well additional benefits for our Prestozon Agency Partn...
Mon, 27 Jan, 2020 at 12:47 PM
I have friends I think would like Prestozon. Do you have an affiliate program?
We do! Send a message to sales@prestozon.com and we'll set something up for you.
Tue, 28 May, 2019 at 11:44 AM
How many accounts/marketplaces/brands does a subscription cover?
Each subscription covers one account ID. Generally for sellers, North American marketplaces are covered under one account ID and European marketplaces are c...
Tue, 28 May, 2019 at 11:43 AM
How do I revoke Prestozon’s API access?
It’s simple. Log in to Amazon and navigate to Your Account Then go to Manage Login with Amazon Find Prestozon and click Remove This link should br...
Tue, 22 Oct, 2019 at 8:15 AM
What does the free tier include?
You can use the whole Prestozon product for one campaign. If you would like to have a different campaign for the trial, message us and we'll change it ...
Tue, 21 May, 2019 at 11:20 AM
How can I tell what I'll be charged next month? What tier am I on?
If you navigate to the circle user menu at the top right, click, and select "Accounts" you can see the next time you'll be charged and the am...
Tue, 21 May, 2019 at 11:22 AM