Subscriptions, Payments and Cancellations
We charge via Amazon Pay, so your email receipt will have come from them. Note that we charge subscription costs at the start of the billing cycle, and auto...
Tue, 28 May, 2019 at 11:48 AM
If you have a subscription to Prestozon that you want to cancel, simply navigate to the Accounts menu by clicking on the circle icon in the top right. For e...
Tue, 28 May, 2019 at 11:47 AM
In the upgrade process, just click on "Have a referral code?", enter the code, and hit "Apply code". Don't forget to also select a p...
Tue, 8 Oct, 2019 at 4:10 PM
If your ad spend increased past your current tier's limits, don't worry. Your service won't be interrupted and automation will continue as norma...
Tue, 28 May, 2019 at 11:45 AM
Yes! We love working with agencies, partners and consultants and we offer special partner pricing as well additional benefits for our Prestozon Agency Partn...
Mon, 27 Jan, 2020 at 12:47 PM
We do! Send a message to sales@prestozon.com and we'll set something up for you.
Tue, 28 May, 2019 at 11:44 AM
Each subscription covers one account ID. Generally for sellers, North American marketplaces are covered under one account ID and European marketplaces are c...
Tue, 28 May, 2019 at 11:43 AM
It’s simple. Log in to Amazon and navigate to Your Account Then go to Manage Login with Amazon Find Prestozon and click Remove This link should br...
Tue, 22 Oct, 2019 at 8:15 AM
You can use the whole Prestozon product for one campaign. If you would like to have a different campaign for the trial, message us and we'll change it f...
Tue, 21 May, 2019 at 11:20 AM
If you navigate to the circle user menu at the top right, click, and select "Accounts" you can see the next time you'll be charged and the amo...
Tue, 21 May, 2019 at 11:22 AM